Menu

FAQs

c Expand All C Collapse All

Auto Requests

a

How can I test my campaign before setting that for live?

To test your campaign,

  • Login to your ThirdPartyReviews admin panel. 
  • Select AutoRequests from the left menu panel.
  • Select the campaign that you would like to test. 
  • Before testing the campaign make sure that your campaign is paused
  • Then, select SMS or Email that you would like to test.
  • Click on Send test 
  • Enter your Number in case of SMS and enter Email while testing Email.

If you are able to receive SMS or email that means your campaign is working. 

 

Category: Auto Requests
Back to Top
a

How to add new campaign to ThirdPartyReviews under Auto Requests?

To know how you can add new campaign to your ThirdPartyReviews account under AutoRequests. Click on the video below. 

Category: Auto Requests
Back to Top
a

What are the differences between Standard and External Form?

Standard form has the following features:

  • Send customers directly to Google, Facebook, Yelp and other platforms
  • Automatically import reviews into Third Party Reviews admin panel
  • Gather internal feedback for lower rated reviews

External forms have the following features:

  • Pre-fill the form with customer data using SuperLinks
  • Offer incentivized review requests
  • Provide customers with the option to share reviews on any platform

 

Gather general feedback with Standard Feedback

Gather general feedback with Standard Feedback

Use a standard form with the following features:

Use a standard form with the following features:

Category: Auto Requests
Back to Top